Information You Choose to Provide
If you call NJ-GoodHome or use a communication feature on the website, you may choose to provide information such as your name, phone number, property town, project description, photos, product details or other information needed to explain the request. Only provide information you are comfortable sharing for the purpose of discussing the project.
Only provide information relevant to the current service inquiry. If the website presents a form or chat field, information submitted through that feature is treated as inquiry information under this policy.
Website and Technical Information
Like most websites, the hosting environment and third-party website services may process technical information needed to deliver pages and operate features. This can include an IP address, browser or device information, requested pages, timestamps and similar technical records. The exact server logs, analytics tools and retention settings depend on the services active on the live site.
Technical logging, analytics and cookie behavior depend on the services active on the website. This policy should be read together with any notices presented by those services when they are used.
Chat and Third-Party Services
The website uses a third-party chat widget provided by Venyoo on public pages. If you use the chat widget, information entered into it may be transmitted to and processed by the provider operating that service. The provider’s own terms and privacy practices may also apply to that interaction.
Other third-party services used by the website may have their own privacy practices. This policy may be updated when a new analytics, form, chat, map, embedded-media or similar service materially changes how visitor information is handled.
How Inquiry Information Is Used
Information supplied in a service inquiry may be used to understand the request, respond to the person who contacted NJ-GoodHome and discuss the relevant service or project. Project photos, model numbers, measurements or property details should be treated as inquiry information when they are supplied for that purpose.
Inquiry information is handled for the purposes described above unless another use is disclosed at the point where information is collected.
Links to Other Websites
Service pages may link to other websites when a visitor follows an external resource or third-party service. NJ-GoodHome does not control the privacy practices of an unrelated external site. Review the privacy policy of the destination when you leave the NJ-GoodHome website.
Security and Retention
No website or communication method can promise absolute security. Access to inquiry information should be limited to what is reasonably needed to handle the request and operate the website. Retention periods may vary depending on the type of inquiry, the communication method and the service provider involved.
Updates to This Policy
This policy may be updated when the website, contact methods or connected services change. The current version should remain consistent with the live site. Material changes to the website or its connected services may require an update to this policy.
Contact
For privacy-related questions about the NJ-GoodHome website, call (223) 226-1828.